Report serious fraud and corruption

Fraud perceptions survey

The fraud perceptions survey assesses employees’ attitudes towards their organisation’s fraud exposure and fraud management actions.

Organisational culture and integrity are a critical part of a robust anti-fraud approach. Employees are the first line of defence against fraud so how they feel about fraud risk and management can be an important indication of how effective an organisation’s controls and countermeasures are.

Employee perceptions are important

Employee perceptions of an organisation’s fraud control activity inform their views on organisational culture or ‘the way things are done around here’.

How employees feel about fraud exposure and countermeasure performance can sometimes differ from management’s expectations. The survey results can be used to compare perceptions ‘on the ground’ with what leadership expects.

Survey benefits

The survey can be scaled to meet your organisation’s requirements and can focus on particular programmes or functions, or be organisation wide. It is less time-consuming than workshops or focus groups to collect employee responses, and allows for rapid analysis of responses as no manual collation is required.

Survey process 

The online survey is quick and easy to complete. Nominated employees receive an email with information and a link to the survey. It takes about 30 minutes to complete and there is no limit to the number of people who can respond. The Counter Fraud Centre then provides a report to the organisation with the survey results and recommendations for further action.

Survey results

The survey results report will include information on:

  • the two fraudster personas your organisation is most exposed to
  • the countermeasures that mitigate against those two fraudster personas 
  • opportunities to improve countermeasures and fraud awareness
  • a comparison against other public sector agency scores.

Organisations can use the fraud perception survey results to improve low-scoring countermeasures, prioritise pressure testing of countermeasures and identify topics to include in fraud awareness training materials.

Employees who should be involved

Employees from business areas with a higher fraud risk are best suited to complete the fraud perceptions survey. For example, those involved in finance, human resources, procurement, risk, operations and project management.

Begin the survey

For more information or to begin the survey process, please contact the Counter Fraud Centre.

More information

Back to top