Privacy Statement

Purpose 

This privacy statement relates to the New Zealand Serious Fraud Office’s website: www.sfo.govt.nz(external link) and the Counter Fraud Centre Portal content. The purpose of the statement is to tell you: 

  • that you can browse our website content without providing personal information 
  • how we use cookies 
  • what personal information we collect, use and disclose in accordance with the Privacy Act 2020 (for specific services like reporting a fraud or accessing the Counter Fraud Centre Portal) 
  • how you can contact us if you have queries or concerns about our website privacy statement. 

We don't use, share or disclose personal information collected or received through this website except as set out in this statement. 

This statement is provided for your information and does not limit or exclude your rights under the Privacy Act 2020.  

For more information about how the SFO in general collects, stores and uses information, please see our Transparency Statement.

When do we collect personal information?  

The SFO website only collects personal information provided by users voluntarily when you: 

  • fill in an online form such as when you report a fraud or request information  
  • subscribe to a service (such as news releases) 
  • register to gain access to the Counter Fraud Centre Portal
  • correspond with us. 

We only collect personal information where this is necessary to carry out our functions. 

What is your personal information used for? 

We will generally only use personal information provided to us for the purpose you provided it. We may also use personal information provided to us for other reasons permitted under the Privacy Act 2020 (with your consent, for a directly related purpose, or where the law permits or requires it). 

Do we share the information we collect via this website? 

If you choose to provide personal information when providing information to us via the SFO website, it may be viewable by site administrators, certain SFO staff and contractors (including third parties) providing administration or other services relating to the website. You consent to the release of your personal information to us and third parties in connection with the uses contemplated by this privacy policy.  

We will not give your personal information to other Government agencies, private sector organisations or anyone else, unless one of the following applies: 

  • you have consented
  • it is for the purpose of preventing or mitigating cyber threats
  • it is otherwise required or authorised by the Privacy Act 2020 or any other law (for example, for law enforcement purposes, including the detection, investigation and prosecution of offending, or to prevent or lessen a serious threat to anyone’s health or safety)
  • it will be used in a way that will not identify you (for example, statistical or research purposes). 

Counter Fraud Centre

We may at times use the personal information provided on registration forms for workshops and webinars to contact you about future events or communications that we think might be relevant. You can unsubscribe from these emails at any time.

Rights of access and correction 

Your rights under the Privacy Act  

You have the right to: 

  • find out from us whether we hold personal information about you; 
  • access that information; and, if applicable 
  • request corrections of that information. 

If we have a good reason for refusing a request for correction, you are entitled to request that a statement be attached to the information of the correction that was sought but not made. 

If you want to check personal information that we hold, please use the online request form.  

Privacy Commissioner 

If you are not satisfied with our response to any privacy-related concern you may have, you may contact the Privacy Commissioner: 

Office of the Privacy Commissioner 
P O Box 10-094 
Wellington, New Zealand 

Telephone: 0800 803 909 
www.privacy.org.nz(external link) 

Non-Personal Information  

You can browse our website without providing personal information. 

Non personal data collected may include: 

  • your IP address
  • the search terms you used on this site
  • the pages you accessed on this site and the links you clicked on
  • the date and time you visited this site
  • the referring site (if any) from which you clicked to reach this site
  • the device you used to access this site
  • your operating system (e.g., Windows 10, Mac OS X)
  • the type of web browser you used to access this site (e.g., Internet Explorer, Google Chrome)
  • other things like your screen resolution, the release of your installed Flash version and the language setting of your browser. 

Statistical information and cookies 

Browser or ‘web’ cookies are small text files that are sent by a website and stored on your computer's hard drive to collect information about how you browse the website. 

Cookies are used to: 

  • measure how you use the website so it can be updated and improved based on your needs; and 
  • remember the notifications you have seen so that we do not show them to you again. 

Collecting statistical information using cookies via Google Analytics. 

We may use cookies and other interactive techniques such as web beacons to collect dataThis information is aggregated, and it does not identify you personally. The data collected identifies how users interact with our website and is only viewable by website administrators, and partners who help manage the website. 

The analytical tools we use are Google Analytics. Here's Google’s privacy statement(external link).

You can manually disable cookies at any time. Check your browser's 'Help' to find out how (disabling cookies will not affect your ability to use this website). 

Use of statistical information   

The statistical information referred to above will be viewable by Site administrators and certain other SFO staff. It may also be shared with other Government agencies.