Response countermeasures
If fraud has been detected, there is a range of actions that can minimise impacts on the organisation and other employees. This includes investigation, prosecution, disciplinary action and recovery activities.
Effective response countermeasures
Coordinated disruption activity
Coordinate disruption activities across multiple programmes or agencies to strengthen processes to identify serious and organised criminals. For example, revoke funding approvals or share information with other agencies to support due diligence processes.
Fraud investigation policy
Investigate fraud in line with your organisation’s investigation policy. For example, document the responsibilities and procedures to be followed when fraud is suspected.
Recovery and debt management processes
Implement processes that identify and recover debts owed by employees, customers and third parties. For example, include clawback clauses in contracts and agreements, or recover fraudulent payments with the help of financial institutions such as banks.
Other countermeasures
Alongside response countermeasures, three other countermeasure categories are typically needed for an effective counter fraud control plan. The four categories are interlinked, and each plays a significant role in managing fraud risks.
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Guide expected behaviours and determine organisational culture around fraud, so employees know what to look out for and what to do should they suspect fraud
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Put in place common and cost-effective countermeasures to limit fraud risks by reducing the likelihood of it occurring
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Identify when fraud has occurred, then disrupt it and reduce the impacts
Download the full guide
In-depth information on response countermeasures, including examples of how the countermeasure can be implemented, related fraudster personas and suggested measurements to test countermeasure effectiveness.
More information
- Carry out a fraud risk scan to identify potential areas of fraud risk within your organisation
- Learn how to reduce the risk of fraud and corruption in procurement
- Find out how employees perceive your organisation’s fraud control activities
- Register for a range of webinars and workshops, free for public sector employees