Audit logging

Maintain audit logs of staff, client or third-party interactions to help with fraud investigations and deterrence.

This control targets both internal and external fraud risks. 

Examples

Examples of this control include:

  • setting up audit logging by capturing information like:
    • access to systems for audit purposes
    • changes to data and who made the changes
    • access to sensitive information
    • access and use of high-risk accounts and transactions.

Risks from control gap 

Poor or no audit logging can lead to:

  • difficulty in detecting, analysing, investigating and disrupting fraudulent activity
  • insufficient data not being able to support an investigation.

Assessing effectiveness

Methods to evaluate the effectiveness of this control include:

  • confirming that audit logging is switched on
  • reviewing the logs to confirm they capture sufficient and meaningful information to support detection or an investigation
  • conducting random and targeted reviews of audit logs
  • checking that the method of logging is reliable
  • confirming and testing (if required) that audit logs are stored securely
  • confirming that audit logs are available to investigators
  • confirming that audit logs cannot be switched off, deleted or altered, even by staff with privileged access
  • if audit logs can be altered, confirming that these actions are also logged and that copies of originals are retained
  • confirming that audit logs are retained as per the relevant records authority.

Complementary controls

Other capability, prevention, detection and response controls that can enhance this control’s effectiveness:

Related fraudster personas

Types of behaviour this control is designed to mitigate:

The deceiver

The exploiter

The fabricator

The impersonator

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