Declarations

Use declarations to communicate and confirm that a person understands their obligations and the consequences of non-compliance.

This control targets both internal and external fraud risks.

Examples

Examples of this control include: 

  • requiring applicants to complete a declaration when submitting a claim or request, e.g. “I declare the information provided is true and correct and I acknowledge the consequences for providing false or misleading information”
  • requiring employees to sign a declaration or acknowledgement confirming they have read and understood privacy and information access policies
  • obtaining consent from employees, funding recipients, contractors or providers for their personal information (including banking information) to be shared to prevent, detect or investigate fraud
  • obtaining consent from contractors or providers to give access to premises or records to investigate fraud. 

Risks from control gap 

Not requiring declarations can lead to:

  • applicants providing false information or misleading statements to support a request or claim
  • applicants concealing or withholding information that would affect their entitlement. 

Assessing effectiveness

Methods to evaluate the effectiveness of this control include:

  • confirming declarations exist on relevant forms
  • confirming that the consequences of non-compliance are clearly communicated
  • confirming the completion of a declaration is mandatory and/or may have legal effect
  • reviewing the content and wording to make sure it clearly encourages compliance and deters fraud
  • checking where and how records of completed declarations or acknowledgements are kept
  • consulting behavioural insights experts about the declarations and acknowledgements
  • asking employees about their understanding of the declaration and the consequences for non-compliance.

Complementary controls

Other capability, prevention, detection and response controls that can enhance this control’s effectiveness:

Related fraudster personas

Types of behaviour this control is designed to mitigate:

The deceiver

The enabler

The fabricator

 

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