Sensitive information access

Limit access to sensitive information and records.

This control targets internal fraud risks.

Examples

Examples of this control include: 

  • restricting and monitoring access to records of high-profile individuals
  • restricting and monitoring access to sensitive information, e.g. commercial in-confidence information
  • security classified information being stored in secure environments.

Risks from control gap

Allowing customers, employees or third parties to access sensitive information and records without authority or a business need can lead to: 

  • the public release of sensitive information
  • fraudsters using the information to improperly influence decisions
  • fraudsters using the information to coerce others to act, e.g. blackmail
  • employees or contractors accessing, manipulating or disclosing sensitive information without authority
  • employees or contractors stealing physical documents or records.

Assessing effectiveness

Methods to evaluate the effectiveness of this control include:

  • confirming that employees understand what sensitive information is
  • confirming that processes comply with the Protective Security Requirements
  • confirming that there is a process for requesting and approving access to sensitive information
  • confirming that employees are aware of the processes to limit access to sensitive information
  • confirming procedures for requesting access to sensitive information are robust and actively testing them
  • confirming that employees have the right level of security clearance to access sensitive information, if applicable
  • confirming through testing or a process walkthrough that access controls or processes cannot be circumvented.

Complementary controls

Other capability, prevention, detection and response controls that can enhance this control’s effectiveness:

Related fraudster personas

Types of behaviour this control is designed to mitigate:

The corrupt

The enabler

The exploiter

 

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