Fraud awareness training
Train and support employees to identify red flags so they know how to detect and report any suspected fraud.
This control targets both internal and external fraud risks.
Examples
Examples of this control include:
- completing fraud awareness training as part of employee induction
- completing fraud awareness training for all staff every 12 months
- running fraud awareness campaigns
- having leadership send out strong and consistent messages about ethical organisational culture and fraud awareness
- providing clear and accessible fraud awareness content on the staff intranet
- having targeted training that is relevant to specific roles
- educating providers or grant recipients on what fraud is.
Risks from control gap
Employees who are not trained to identify and report fraud or corruption can lead to:
- dysfunctional workplace cultures
- fraudulent or corrupt activity going unnoticed or unchallenged
- fraudsters feeling more confident that their actions will not be identified and reported
- less action and accountability for preventing, detecting and responding to fraud and corruption
- unknown and unaddressed systemic fraud or corruption.
Assessing effectiveness
Methods to evaluate the effectiveness of this control include:
- reviewing training materials to determine if messages about fraud-related policies are clear and relevant to employees
- determining if training or reinforcement messages are regularly provided as planned
- conducting interviews, workshops or surveys with employees to ensure that they understand fraud-related policies
- creating case studies showing situations where employees who have completed fraud awareness training have subsequently gone on to report fraud or proactively fix vulnerabilities
- checking that employees can easily access training and other support materials
- undertaking an employee survey that includes questions about understanding fraud risk and corruption, and how to report it
- confirming that there is regular fraud awareness training scheduled for all staff.
Complementary controls
Other capability, prevention, detection and response controls that can enhance this control’s effectiveness:
Related fraudster personas
Types of behaviour this control is designed to mitigate:
The corrupt
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The deceiver
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The exploiter
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The fabricator
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The impersonator
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The organised
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Download the complete fraud control catalogue
Explore a range of controls that can be put in place to reduce the risk of fraud happening in your organisation.
More information
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